MGC104 - Condominium Administration and Human Relation
Semester | |
School | |
Last revision date | 2025-01-27 00:57:00.734 |
Last review date | 2025-03-17 00:15:08.809 |
Subject Title
Condominium Administration and Human Relation
Subject Description
Delivered in partnership with the Association of Condominium Managers of Ontario, ACMO you will examine the information, knowledge and skills required for effective condominium management. Build on the knowledge gained in the Condominium Law course through the application of the Condominium Act, including amendments made in Protecting Condominium Owners Act, 2105 and other legislation in day-to-day operations. Focusing on the practical aspects of management and communication in condominiums, the following topics will be among those covered:
- The development of a condominium
- The first year
- Preparing for and managing Board and General meetings
- Contracting
- Staff management
- Condominium insurance
- Communication
- Writing and negotiation
- Ethics
- Dispute resolution and conflict avoidance
This is one of the four courses which are the educational requirements for a general license under the Condominium Management Services Act. This Act requires all condominium managers and providers in Ontario to be licensed. For more information on licensing, contact the Condominium Management Regulatory Authority of Ontario (CMRAO) at www.cmrao.ca. This is also one of the four courses which is compulsory for those managers who wish to write the Association of Condominium Managers of Ontario's RCM exam. For more information on the RCM, contact ACMO at www.acmo.org.
ACMO has the sole responsibility and authority to make ruling and decisions regarding curriculum planning, guidelines and appeals.
Credit Status
1 Credit.
Essential Employability Skills
• Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfils the purpose and meets the needs of the audience.
• Respond to written, spoken, or visual messages in a manner that ensures effective communication.
• Execute mathematical operations accurately.
• Use a variety of thinking skills to anticipate and solve problems.
• Locate, select, organize, and document information using appropriate technology and information systems.
• Analyze, evaluate, and apply relevant information from a variety of sources.
• Show respect for diverse opinions, values, belief systems, and contributions of others.
• Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals.
• Manage the use of time and other resources to complete projects.
• Take responsibility for one's own actions, decisions, and consequences.
Academic Integrity
Seneca upholds a learning community that values academic integrity, honesty, fairness, trust, respect, responsibility and courage. These values enhance Seneca's commitment to deliver high-quality education and teaching excellence, while supporting a positive learning environment. Ensure that you are aware of Seneca's Academic Integrity Policy which can be found at: http://www.senecapolytechnic.ca/about/policies/academic-integrity-policy.html Review section 2 of the policy for details regarding approaches to supporting integrity. Section 2.3 and Appendix B of the policy describe various sanctions that can be applied, if there is suspected academic misconduct (e.g., contract cheating, cheating, falsification, impersonation or plagiarism).
Please visit the Academic Integrity website http://open2.senecac.on.ca/sites/academic-integrity/for-students to understand and learn more about how to prepare and submit work so that it supports academic integrity, and to avoid academic misconduct.
Discrimination/Harassment
All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecapolytechnic.ca.
Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Accessibility Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.
Camera Use and Recordings - Synchronous (Live) Classes
Synchronous (live) classes may be delivered in person, in a Flexible Learning space, or online through a Seneca web conferencing platform such as MS Teams or Zoom. Flexible Learning spaces are equipped with cameras, microphones, monitors and speakers that capture and stream instructor and student interactions, providing an in-person experience for students choosing to study online.
Students joining a live class online may be required to have a working camera in order to participate, or for certain activities (e.g. group work, assessments), and high-speed broadband access (e.g. Cable, DSL) is highly recommended. In the event students encounter circumstances that impact their ability to join the platform with their camera on, they should reach out to the professor to discuss. Live classes may be recorded and made available to students to support access to course content and promote student learning and success.
By attending live classes, students are consenting to the collection and use of their personal information for the purposes of administering the class and associated coursework. To learn more about Seneca's privacy practices, visit Privacy Notice.
Prerequisite(s)
None.
It is highly recommended that students evaluate their current time commitments before registering for the courses. Due to the time required to be successful in each of the courses, registration for more than one course per semester,
Topic Outline
- Communication
- Staff Management
- Board Meetings
- General Meetings
- New Condominiums
- Contracts
- Insurance
- Financial
- Procedures
- Organization
- Professionalism and Ethics
Mode of Instruction
Prescribed Texts
Title: Condominium Administration and Human Relations (REQUIRED)
Author: Laura Lee, RCM
Publisher: ACMO
Edition: 2018
ISBN: 978-1-989023-08-2 (88880061638)
Instructions: Students must order from the Mohawk College bookstore at mohawk.bookware3000.ca
To find out the cost of books and learning material go here.
Any courses not listed on the bookstore webpage do not require any resources for purchase. All resources will be provided by your instructor.
Reference Material
Guides on research and citations: https://library.senecapolytechnic.ca/
Required Supplies
Examity System Requirements:
- macOS X 10.5 or higher, Windows Vista or higher. Examity does not support Linux or Chrome OS
- Desktop computer or laptop (tablets, Chromebook and cell phones do not meet our requirements)
- A working built-in or external webcam and microphone
- Internet speed must be at least 2 Mbps download and 2 Mbps upload. Hot spots are not recommended
- Browser with pop-up blocker disabled
Student Progression and Promotion Policy
http://www.senecapolytechnic.ca/about/policies/student-progression-and-promotion-policy.html
Grading Policyhttp://www.senecapolytechnic.ca/about/policies/grading-policy.html
A+ | 90% to 100% |
A | 80% to 89% |
B+ | 75% to 79% |
B | 70% to 74% |
C+ | 65% to 69% |
C | 60% to 64% |
D+ | 55% to 59% |
D | 50% to 54% |
F | 0% to 49% (Not a Pass) |
OR | |
EXC | Excellent |
SAT | Satisfactory |
UNSAT | Unsatisfactory |
For further information, see a copy of the Academic Policy, available online (http://www.senecapolytechnic.ca/about/policies/academics-and-student-services.html) or at Seneca's Registrar's Offices. (https://www.senecapolytechnic.ca/registrar.html).
Modes of Evaluation
Assignments and other assessments are due on the dates specified in the weekly schedule. Any student in need of an extended deadline must negotiate a reasonable extension with the faculty in advance of the published deadline. Only under extenuating circumstances will late assignments be accepted without communication prior to the deadline. Documentation of the extenuating circumstances must be provided by the student upon request. At the discretion of the faculty, deductions may be applied for any late assignment submissions. Refer to the Student Assessment Policy.
In cases of cheating or plagiarism, the College Academic Policy will prevail. Please ensure that all assignments and reports are properly documented.
Students are referred to the following website for Seneca College Library style guides, Academic Honesty Policy and Copyright guidelines: https://library.senecapolytechnic.ca/
Dates for evaluations are specified in the weekly schedule addendum to this outline. The evaluation process may include, but is not limited to, tests, exams, assignments or presentations. Supporting documentation may be requested for absences or missed submissions due to medical or other reasons. Faculty must be notified immediately in the event of a missed evaluation. Upon acceptance of the absence, and applicable documentation, the weighting of the missed deliverable will normally be applied to the final exam.
English Competency
The ability to communicate effectively is essential for success in business. Therefore, you must demonstrate English competency in this course in both oral and written work. Ensure your written work includes correct sentence structure, spelling and punctuation. Always spell check, edit and proofread your work.
Quizzes | 30% |
Final Exam (Invigilated) | 70% |
The passing grade for this course is 60%, provided that students also achieve a passing grade of 51% on the final exam.