Registration for Fall 2026 programs and courses is now open. Learn more about the academic programs we are delivering in Fall 2026. If you have any questions about part-time studies, please contact us.
Equivalency: RFC 302
Call Centre Operations students are introduced to a working contact centre environment. They will understand how the call centre relates to the industry and its function within a corporate structure. Students will become proficient using call centre technology and will apply classroom theory demonstrating skills in communication, keyboarding, sales and customer service in practice situations.
Ancillary fees will be added at checkout and will vary based on the number of courses selected. For details on how the fees are calculated, please refer to ancillary fees for part-time studies.