International Business Management (IBS)

This course will help you expand your knowledge base and skills in digital applications by applying business concepts to traditional and electronic models. Utilizing a variety of Internet, social media and cloud-based applications, students will create platforms for sharing, collaborating, networking and creating business events, meetings and presentation. A case-based approach will explore real world examples of international business sales and marketing development, customer relationship management (CRM) and monitoring/measurement metrics.

Project Management is an essential discipline used across all business environments. Project management continues to be embraced by organizations striving to improve business results. The application of project management tools and techniques helps organizations launch new products/services, achieve greater efficiency and effectiveness, improve customer and stakeholder satisfaction and achieve greater competitive advantage. Topics to be covered include project selection, organization structure and culture, project initiation, project planning, project execution, monitoring and control and project closure. This course is compliant with the Project Management Institute Project Management Body of Knowledge (PMBOK) 7th edition.

Todays successful businesses must operate within the global context. This course looks at how domestic and foreign organizations are reorganizing and new businesses are being shaped by the ever-changing international business environment. Concepts include global commerce, and topics that relate establishing strategic partnerships with businesses around the world.

Cultural differences, if not understood, can be a significant barrier to the implementation and success of a business venture. Todays international business manager must be able to lead and work effectively when interacting with people from other cultures or living in other cultural environments.
In this course you will examine diversity in cultural settings and/or people that you will encounter in your business career. You will develop, implement and analyze a variety of strategies and communication styles to address cross cultural variables.
This is a practical and interactive "how to" subject, providing graduate students with professional managerial tools to develop and implement strategies to understand, communicate and negotiate effectively within various cultural environments and to address the impact of cultural deversity on an organizations integrative internal and external initiatives in the context of our globalizing world.

This course will illustrate the importance of international market research and market analysis in the success of an exporting venture. Students will apply research techniques to market analysis and selection through practical experience, based on FITT recommendations and standards.

The central focus of this subject is the preparation and use of accounting information to primarily assist internal readers to reach rational decisions concerning a business and its activities. The studies are presented with a strong emphasis on the need to thoroughly and diligently collect data, prepare informative reports, and interpret the information to facilitate the decision making necessary to plan, direct, and control the operations of a particular enterprise.The subject is delivered in the context appropriate for non-accounting career students. Accordingly, some very detailed concepts/procedures are excluded. Despite these reservations however, some detailed technical aspects of accounting and finance are presented and the student is expected to absorb and utilize such learning information.To a large extent, managerial accounting involves problem-solving, and the use of information to identify, logically analyse, consider a set of alternatives, and decide upon a course of action. Accordingly, concentration and attention to detail is required of students to succeed with this subject.

In todays global market, its imperative for an organization to examine all possible financial risks before entering into negotiations. In this course, students will examine and discuss the intricacies of international money markets, the actions of governments and investors, and the effects of inflation, interest rates, tax and the flow of currency. Strategic global investment, the optimization of cash flow and pricing alternatives will be examined. The case studies would provide opportunity to build the skills required to create and manage finance across borders.

This advanced course continues from IBS630 and delves deeper into the strategic aspects of marketing in todays dynamic global environment with a focus on customer-centric development and delivery of the marketing mix product, price, place and promotion through the appropriate application of the 5C analysis. The focus of the course will be on learning how to solve complex marketing problems in a global environment through case analysis examples and application based assignments. The role of Social Media and Customer Relationship Management tools, analytics and metrics will be discussed within the context of creating an outstanding customer experience for both B2B and B2C markets. The course will also incorporate the development of a comprehensive global marketing plan and as part of the IBS cumulative international marketing plan, in keeping with the requirements for FITT certification.

This subject provides the students with a thorough understanding of export/ import procedures as they relate to the international trading of goods. Emphasis will be on the study of the traditional payment methods and the most frequently used terms of sale (Incoterms). Hands-on documentation practice is provided. The students will apply their knowledge working also as a team to complete a hands-on term project.

This course introduces Sustainability Management, Corporate Social Responsibility and Ethics in the international business environment and the challenges encountered by international managers across multiple perspectives in support of business integrity, sustainability and viability. Through this subject students will pay special attention to the relationships among the many and varied stakeholders that have a role in international business situations. These stakeholders include the market and non-market entities that affect business. Through case studies and debate forums students will evaluate and recommend strategies and implementation methods to support best practices in corporate social responsibility and ethics associated with an organizations integrative trade initiatives. An important element in this course is the successful completion of and certification in TCPS2 CORE, Course on Research Ethics, the Government of Canadas free online 8 module course in research ethics.

This subject provides students with a comprehensive introduction to Human Resources Management (HRM). It is intended to assist those with little or no prior knowledge of HRM in acquiring a basic level of knowledge/ skill in this subject area. This course will introduce the diverse components of human resources functions and its role in both domestic and global business environments. Case study analysis will be used to link the theory to the practical situations that occur in HR. Learners are introduced to the functional areas of HRM and will apply acquired concepts to solve problems related to effective HRM in organizations.

This course will focus on the marketing segment of the business plan. Students will be required to complete a business plan for the introduction of a product to an international market. Assignments completed in other courses will be incorporated into the plan.

This subject introduces students to the basic legal issues that are relevant in international business, including legal risks of entering foreign markets, international organizations, trading blocs, sales contracts, legal aspects of bills of lading and letters of credit, liability of ocean carriers, licensing and the resolution of international disputes.