This course will help you expand your knowledge base and skills in digital applications by applying business concepts to traditional and electronic models. Utilizing a variety of Internet, social media and cloud-based applications, students will create platforms for sharing, collaborating, networking and creating business events, meetings and presentation. A simulated and case-based approach will illustrate real world examples of international business sales and marketing development, customer relationship management (CRM) and the methods used to monitor/measure metrics and gain insight from analytics.

Project Management is an essential discipline used across all business environments. Project management continues to be embraced by organizations striving to improve business results. The application of project management tools and techniques helps organizations launch new products/services, achieve greater efficiency and effectiveness, improve customer and stakeholder satisfaction and achieve greater competitive advantage. Topics to be covered include project selection, organization structure and culture, project initiation, project planning, project execution, monitoring and control and project closure. This course is compliant with the Project Management Institute "Project Management Body of Knowledge(PMBOK)" 6th edition.

Today's successful businesses must operate within the global context. This course looks at how domestic and foreign organizations are reorganizing and new businesses are being shaped by the ever-changing international business environment. Concepts include global commerce, and topics that relate establishing strategic partnerships with businesses around the world.

Cultural differences, if not understood, can be a significant barrier to the implementation and success of a business venture. Today's international business manager must be able to lead and work effectively when interacting with people from other cultures or living in other cultural environments.
In this course you will examine diversity in cultural settings and/or people that you will encounter in your business career. You will develop, implement and analyze a variety of strategies and communication styles to address cross cultural variables.
This is a practical and interactive "how to" course, providing graduate students with professional managerial tools to develop and implement strategies to understand, communicate and negotiate effectively within various cultural environments and to address the impact of cultural diversity on an organization's integrative internal and external initiatives in the context of our globalizing world.

In today's global market, it's imperative for an organization to examine all possible financial risks before entering into negotiations. In this course, students will examine and discuss the intricacies of international money markets, the actions of governments and investors, and the effects of inflation, interest rates, tax and the flow of currency. Strategic global investment, the optimization of cash flow and pricing alternatives will be examined. The case studies would provide opportunity to build the skills required to create and manage finance across borders.

Students that require this course for the International Business Management program can register for IBS981 - International Trade Finance. Please contact the program contact of the program after you register for this course. This course is only offered in January (Winter Term)

This advanced course continues from IBS601 and delves deeper into the strategic aspects of marketing in today's dynamic global environment with a focus on customer-centric development and delivery of the marketing mix:product, price, place and promotion. The focus of the course will be on learning how to solve complex marketing problems in a global environment through case analysis examples and assignments. The role of Social Media and Customer Relationship Management tools, analytics and metrics will be discussed within the context of creating an outstanding customer experience for both B2B and B2C markets. The course will also incorporate the development of a comprehensive global marketing plan and presentation as part of the IBS cumulative international marketing plan.

Students that require this course for the International Business Management program can register for IBS985 - International Sales and Marketing. Please contact the program contact of the program after you register for this course. This course is only offered in January (Winter Term)

This course provides the students with an introduction to global supply chain management practices and through development and mapping strategies explain why global supply chain management is a critical element in successful global trading.
From an international business management perspective students will become familiar with production, inventory and delivery mapping and development systems and the effective management of key integrative processes. Emphasis will be placed on studying procurement and sourcing management, identifying import and export requirements, and understanding the procedures that define trade and the related frequently used terms of sale (Incoterms).
Students will also apply their knowledge by researching and presenting both a group project and individual student presentations based on theoretical and practical learning outcomes covered during the semester.

This course is only offered in May (Spring/Summer Term)

This course examines the role of corporate social responsibility and ethics in the international business environment and the challenges encountered by international managers across multiple perspectives in support of business integrity, sustainability and viability.
Through this course students will pay special attention to the relationships among the many and varied stakeholders that have a role in international business situations. These stakeholders include the market and non-market entities that affect business.
Through case studies and debate forums students will evaluate and recommend strategies and implementation methods to support best practices in corporate social responsibility and ethics associated with an organization's integrative trade initiatives.
An important element in this course is the successful completion of and certification in TCPS2 CORE, Course on Research Ethics, the Government of Canada's free online 8 module course in research ethics.

Students will learn how to prepare an effective business plan that clearly communicates your unique selling position, market potential, customer profiles, financial plan and marketing strategies. You will integrate concepts and theories and term projects from previous IBS courses to develop a comprehensive business plan that will introduce/export a product to a foreign market. Each team will, present their International Business Plan to their peers and a panel made up of faculty and industry experts.

This course will introduce you to the evolving legal issues that are relevant to the international business environment, including the legal risks of entering foreign markets, international organizations, trading block, sales contracts, legal aspects of billing of lading and letters of credit, liability of ocean carriers, licensing and the resolution of international disputes.

This course is designed to prepare students with the knowledge and transferable skills required to assist in a successful career launch in the global business sector. In addition to exploring the skills and qualities essential to obtain a position in their chosen career, students will prepare a career development campaign which will consist of resumes and cover letters, practise interviews and follow-up techniques. The importance of ethics and etiquette in the workplace will also be discussed. Both traditional and on-line methodologies will be integrated throughout the course.