Delivery
Hybrid
Study Option
Full-time & Part-time
Credential
Ontario College Diploma

About the Social Service Worker (SSW) Program

This diploma program provides students with the professional knowledge and skills to excel within the human services field. Practical interventions and strength-based approaches will equip you to promote equity and support populations experiencing trauma and challenging life events. You will be encouraged to examine your belief systems and inherent biases in relation to the Code of Ethics and Standards of Practice set out by the Ontario College of Social Workers and Social Service Workers (OCSWSSW).

The curriculum covers key areas such as mental health, crisis management, and examining privileges and biases that influence professional practice. You will also learn about supportive counselling, community development and relevant legislation. Learning methods include seminars, collaborative projects, guest lectures and experiential learning opportunities.

Please note that due to the nature of this program and profession, some course work and field placements are held in-person to adequately form interpersonal communication skills.

Graduates with a GPA of 3.0 or higher are eligible to pursue many different educational pathways including Seneca’s Honours Bachelor of Mental Health and Addiction (BMHA) program.

Program options

Seneca offers multiple Social Service Worker diploma program options, allowing students to graduate with a general or specialized focus.

Social Service Worker (SSW) – The generalized SSW option allows students to explore the breadth of social service work and apply for a variety of SSW jobs upon graduation.

Social Service Worker – Gerontology (SSWG) – The specialized SSWG option focuses on supporting older adults to maintain independence and a good quality of life.

Social Service Worker – Immigrants and Refugees (SSWI) – The specialized SSWI option focuses on supporting individuals and families who are new to Canada and/or undergoing the settlement process.

Accelerated programs are also available for eligible students with prior education or experience. Review each program’s admission requirements for details.

Social Service Worker (Accelerated) (SSWA)

Social Service Worker – Immigrants and Refugees (Accelerated) (SSIA)

Skills

Throughout this program you will develop the following skills:

  • Trauma-informed, anti-oppressive and strength-based supportive counselling
  • Group facilitation (in-person and virtual)
  • Advocacy to promote social justice, human dignity and equity
  • Interpersonal communication and teamwork
  • Ability to work with children, youth, individuals, families and older adults across the lifespan
  • Intake and referrals, assessments, and case management
  • Creating, implementing and evaluating community-based programs and projects
  • Knowledge of relevant legislation and policies with ability to implement social change
  • Community development, research and education

Program Duration

Study at your own pace: In this program you'll have the flexibility to choose how many courses you want to take each term. Students who study full-time can complete this program in as little as four semesters (two years). Duration will depend on the number of courses taken each term. See courses for more information.

Maximum completion time: In accordance with ministry requirements, all students must complete the program within four academic years of being admitted.

Work Experience

Field Placement

Apply skills and theoretical concepts learned within the classroom and build your network in two unpaid field placements. Your first field placement will be during your second semester, for 200 hours. You will then complete a 400-hour field placement within a different organization or program over your third and fourth semesters.

The field placement must be completed in person.

Program Availability

Start in Study Option Location Availability
Jan. 2027 Full-time King Open
Jan. 2027 Full-time Seneca@York Open
Jan. 2027 Part-time Newnham Open
May 2027 Part-time Newnham Open
Sept. 2027 Full-time King Open
Sept. 2027 Full-time Seneca@York Open
Sept. 2027 Part-time Newnham Open

Availability is subject to change and a seat is not guaranteed.

Start in Study Option Location Availability
Jan. 2027 Full-time King Open
Jan. 2027 Full-time Seneca@York Closed
Sept. 2027 Full-time King Open
Sept. 2027 Full-time Seneca@York Open

Availability is subject to change and a seat is not guaranteed.

This program meets Post-Graduation Work Permit (PGWP) eligibility requirements. (CIP code: 44.0000)

International students: Studying part-time is not an available option as this will impact your study permit and PGWP eligibility. Review the requirements before choosing your program and study option.

Important: The full-time SSW program that starts in January runs consecutively through the summer and you will complete the two-year diploma in one and a half years. 
 

Program and Course Delivery

This program is offered in Seneca's hybrid delivery format with some courses available in Seneca's flexible delivery format. Some coursework is online and some must be completed in person. Students will need to come on campus to complete in-person learning requirements.

In courses delivered in the flexible format, using interactive learning spaces, professors teach in person to students in a physical classroom or lab and stream to students online at the same time. Students have a choice of coming to campus for an in-person experience or learning online.

International students planning to apply for a Post-Graduation Work Permit (PGWP): You must maintain full-time status and if you are in a flexible delivery course, you must attend classes in person. Review the PGWP requirements before choosing your program delivery options as studying online may affect your PGWP eligibility.

Your Career

When you graduate from this program, these are the types of career options you can explore:

  • Agencies serving individuals, groups and communities experiencing challenging life events
  • Shelters
  • Schools
  • Criminal justice system
  • Mental health and substance misuse services
  • Developmental services
  • Food and income security programs
  • Residential programs

Professional Accreditation

Graduates of the SSW diploma are eligible for registration with the Ontario College of Social Work and Social Services Work (OCSWSSW).

The Seneca Polytechnic Difference

This is where university meets college. Where theory meets practice. Where ambition meets flexibility.

Experiential Learning

Graduate career ready and world ready. This program has a field placement to help you hone essential skills for the workplace.

Degree Pathways

Every Seneca diploma has a degree pathway. You have the opportunity to continue your studies and complete a degree at Seneca or a partner institution.

Prior Experience

Earn credit for previous studies, work experience or training through Prior Learning Assessment & Recognition and transfer credits.

Career Support

Seneca Works offers students and graduates lifelong access to an exclusive job board, career coaching, networking and more.

What Our Graduates Say

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