Campus
Delivery
Online
Duration
2 Semesters (8 Months)
Study Option
Full-time
Credential
Ontario College Certificate

About the Tourism – Travel Operations (TTO) Program

This eight-month certificate program prepares you for a career in a fast-paced global industry. This program is delivered fully online and offers the flexibility to complete your studies remotely.

Throughout this program you will learn the fundamentals of travel management with a focus on customer service and interpersonal client relationships. You’ll learn how to promote tourism and travel products and services, improve the quality of customer experience and discover major global tourism attractions and destinations by leveraging industry relevant digital skills. In semester 2, you will also have the option for a professional internship to connect with industry partners and gain real-world experience.

As a student of this program, you will have the specialized knowledge to take the CTC Travel Counsellor Certification Knowledge Test, certified by the Association of Canadian Travel Agencies (ACTA), and skills required for the Certified Cruise Counsellor (CCC). Graduates of this program can expect to earn the TICO Supervisor Certification and Travel Institute's Travel Agency Proficiency (TAP) credential.

Skills

Throughout this program you will develop the following skills:

  • Applying digital analytics in tourism
  • Experience using Global Distribution Systems (GDS) with Sabre
  • Reservation, ticketing, and agency operations
  • Service leadership
  • Travel Industry risk management and compliance

Program Availability

Start in Location Availability
Sept. 2026 Online  Closed

Availability is subject to change and a seat is not guaranteed.

Start in Location Availability
Sept. 2026 Online  Closed

Availability is subject to change and a seat is not guaranteed.

Program and Course Delivery

This program is offered online. Students learn remotely and are not required to come to campus. Online learning can be synchronous – scheduled online class time with professors – or asynchronous – no scheduled class time and learning is independent.

Your Career

When you graduate from this program, these are the types of career options you can explore:

  • Travel agent
  • Travel writer
  • Brand ambassador
  • Travel information centre agent
  • National parks and campgrounds specialist
  • Travel content creator
  • Cultural interpreter
  • Reservations agent
  • Ticket and counter agent
  • Theme park operations
  • Eco tourism guide
  • Cruise ship operations

Affiliations/Associations

  • Association of Corporate Travel Executives (ACTE)
  • Association of Canadian Travel Agencies (ACTA)
  • Cruise Line International Association (CLIA)
  • Destination Toronto
  • International Society of Tourism and Travel Educators (ISTTE)
  • Meeting Professionals International (MPI)
  • Travel Industry Council of Ontario (TICO)
  • Tourism Industry Association of Canada (TIAC)
  • Sabre
amadeus
CLIA: Cruze Lines International Association

The Seneca Polytechnic Difference

This is where university meets college. Where theory meets practice. Where ambition meets flexibility.

Experiential Learning

Graduate career ready and world ready. This program has an internship to help you hone essential skills for the workplace.

Prior Experience

Earn credit for previous studies, work experience or training through Prior Learning Assessment & Recognition and transfer credits.

Academic Pathways

Seneca is a leader in academic pathways and offers options to help you transfer existing credits from a completed program or continue your studies.

Career Support

Seneca Works offers students and graduates lifelong access to an exclusive job board, career coaching, networking and more.

360° Virtual Tours